We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone and it is not shared with anyone outside of the company.

We will use your information to assist you, regarding the shipment of your vehicle. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (for example, in talking to an insurance company to assist you in resolving a claim).

Unless you ask us not to, we may contact you via email to obtain feedback from you regarding your shipment.  This information is used solely in-house to improve our level of service.  If we want to publish your feedback on our web site, we will secure your written permission first.   Posting a review on Transportreviews.com or Transportreports.com indicates your explicit consent for us to post the same review on our website. 

Your Access to and Control Over Information
You may opt out of any future contact with us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

·        See what data we have about you, if any.

·        Change/correct any data we have about you.

·        Have us delete any data we have about you.

·        Express any concern you have about our use of your data.

You may request that we delete all information about you and your transport three years after the completion of your transport (we are required by law to keep records for three years).

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This privacy notice discloses the privacy practices for Phoenix Auto Transport Services LLC. This privacy notice applies to all information you provide us through any means whatsoever, for the purpose of transporting your vehicle and making payment. It will notify you of the following:

1.      What personally identifiable information is collected from you, how it is used and with whom it may be shared.

2.      What choices are available to you regarding the use of your data.

3.      The security procedures in place to protect your information.

4.      How you can correct any inaccuracies in the information. 

Security
We take precautions to protect your information. When you submit sensitive information in any manner, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. We normally only take credit card information online through Paypal. You can verify the security of the data transfer by looking for "https" at the beginning of the address of the web page. This indicates that data security is in effect.

While we use encryption to protect sensitive that is transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment and are password protected.

Once a transport is completed successfully all physical copies of your information are shredded and the only place information is retained is on a secure in-house server.